Refund Policy

Last Updated: June 12, 2026

At VitalifePulse, customer satisfaction is our priority. We stand behind the quality of our products and offer a 60-Day Money-Back Guarantee.

60-Day Money-Back Guarantee

If you are not completely satisfied with your purchase, you may request a refund within 60 days of receiving your order.

You have a full 60 days to try the product and determine whether it meets your expectations.

Return Eligibility

To qualify for a refund:

  • The return request must be made within 60 days of delivery.

  • All items received with the order must be returned.

  • Products must be returned in reasonable physical condition.

  • All original accessories and included materials must be returned.

Return Shipping

Customers are responsible for return shipping costs.

Please note that original shipping charges are non-refundable.

If you return your package within the 60-day period, your refund will still be honored even if the package arrives after the 60th day.

Refund Processing

Once we receive and inspect your returned package:

  • You will receive an email confirmation.

  • Your refund request will be reviewed.

  • Approved refunds will be issued to your original payment method within a few business days.

Depending on your bank or card provider, it may take additional time for the funds to appear in your account.

Partial Refunds

Partial refunds may be granted in the following situations:

  • Products returned damaged by the customer.

  • Products missing components or accessories.

  • Products returned in unsellable condition.

  • Returns submitted after the 60-day refund period.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately.

We may offer:

  • A replacement product

  • A reshipment

  • A full refund, depending on the situation

Exchanges

We replace products only if they arrive damaged or defective.

To request an exchange, please contact our support team with your order details.

Exchange requests must be submitted within 60 days of delivery.

How to Request a Refund

Step 1

Contact our support team and provide your order details.

Step 2

Follow the return instructions provided by our support team.

Step 3

Ship the product back if required.

Step 4

Once received and inspected, your refund will be processed.

Contact Information

For refund requests, exchanges, or support inquiries, contact us:

Website:
https://vitalifepulse.com/

Email:
support@vitalifepulse.com

Policy Changes

VitalifePulse reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date.

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